CANCELLATION & REFUND POLICY

Privacy Policy

Webzstore Solutions’ privacy policy governs the collection and use of personal information that the company may collect at any time you interact with Webzstore Solutions, such as when you purchase a product, contact technical support or sales associates, sign up for an e-newsletter, or request a download of demonstration software.

Collecting your personal information will assist us in providing a high level of customer service. For example, your personal information helps us to keep you informed and up-to-date on the latest product updates, announcements, and special offers that may be extended from time to time.

When you provide Webzstore Solutions with your name, email address, mailing address, or telephone number, and you do not “opt out,” Webzstore Solutions and its representatives and authorized affiliates may use the provided information to alert you to product updates, special offers, updated information, new products, and other Webzstore Solutions-related information. Other than Webzstore Solutions representatives and authorized affiliates (such as value-added resellers), Webzstore Solutions does not offer, sell, or otherwise make available any user-provided information to third parties.

Webzstore Solutions will send notifications regarding product updates and technical support notices. These messages are deemed essential to the functionality of your product. As such, no “opt-out” option is available for update notifications.

Suppose you do not wish to receive communications from Webzstore Solutions or its representatives. In that case, you may “opt out” at any time by contacting the company’s Customer Service Department or by following the instructions included in the email correspondence.

Webzstore Solutions’ website utilizes visitor log files or cookies and hosted tracking with our website. The data collected from these visitor cookies and hosted tracking does not contain any personally identifiable information and is used in aggregate form only. The information collected with visitor cookies and through the hosted tracking is used to understand better which sections of our site are most important to our users and identify possible navigation issues. It allows us to enhance your user experience in the future.

Where personal information is required, the Webzstore Solutions website uses Secure Sockets Layer (SSL) encryption to transmit this data. This is done to prevent the loss, misuse, or alteration of the information you have provided. While Webzstore Solutions strives to protect the personal information you submit to us, no data transmission over the Internet is 100% secure. As such, Webzstore Solutions cannot guarantee or warrant the security of any information you transmit to us or from our products, and you do so at your own risk. Once Webzstore Solutions have received your information, we will make our best effort to ensure the safety and security of our systems.

At times, Webzstore Solutions may hire other companies to provide limited services on our behalf. Such limited services include but are not limited to, order fulfillment, direct mail services, and answering customer questions about products and services. These companies will only be provided the information they need to perform the service, and they are strictly prohibited from using that information for any other purpose.

Webzstore Solutions may occasionally present a special contest or promotion sponsored by another company. You may be asked to provide personal information to qualify for this contest or promotion. Suppose your personal information is shared with the sponsor(s). In that case, you will be notified before submitting personal information. Finally, while we will make every effort to preserve the privacy of our users, at times, we may be required by law to disclose personal information.

Billing Disputes

Each customer of Webzstore Solutions agrees to provide the company with a thirty-day period to attempt the resolution of any billing disputes prior to disputing with any third-party credit/debit card company or bank. Should Webzstore Solutions receive a chargeback from a third-party credit/debit card company or bank on the customer’s behalf before the company has been given the opportunity to resolve the issue, Webzstore Solutions reserves the right to charge the customer for the time spent resolving such disputes and any associated fees incurred by the company, in addition to the $50 chargeback fee mentioned above. Regardless of the outcome of the chargeback, Webzstore Solutions retains the right to collect on any Services or fees that are due. Webzstore Solutions may submit any disputed amounts to a collection agency. Once a chargeback has been received, Webzstore Solutions reserves the right to suspend the account until the matter is resolved.

Refunds

It is to be noted that fees associated with Online Marketing Services, Web Development Services, App Development Services, Hosting, Domain Purchases, and Email Purchases, among others, are non-refundable. However, Webzstore Solutions shall review each refund request case-by-case basis and reserves the right to grant or deny a refund at its discretion.

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